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Grand Opening Online Shop on 1 February 2019 # First delivery will starts on 11 February 2019
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Home » Return & Refund Policy

Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Big Organic Shop will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 2 to 5 working days after the confirmation.

Please return your purchase to the following address:
BIG ORGANIC SHOP
5 Medan Song Choon 1, Medan Song Choon, 31350 Ipoh, Perak

Please contact us at solidsecinfo@gmail.com or 0125629581 if you have any questions or doubts.